Liverpool Street Station

Liverpool Street Station is a major transportation hub in central London. It’s a two-in-one station, combining a large railway terminus with a connected London Underground station. Serving millions of passengers each year, it’s the busiest station in the entire United Kingdom.

Table of Contents

  • Opening Hours:
    • Mon: 3:10 AM – 1:00 AM
    • Tues-Thurs: 4:00 AM – 1:00 AM
    • Fri-Sun: 3:40 AM – 1:00 AM
  • Location: Main concourse, near Platform 10
  • Services:
    • Ticket machines available
    • Collect tickets purchased online (at the ticket machine)
    • Accessible ticket machines
    • Height-adjustable ticket counter
    • Induction loop for hearing assistance
  • Oyster:
    • Use Oyster Pay as you go (tap to pay)
    • Purchase an Oyster card (not available here)
    • Load Oyster card (use ticket machine)
  • Smartcards:
    • Issue Greater Anglia smartcards
    • Validate smartcards
    • Sell smartcard tickets (not available

Information Availability:

  • Available from help point, information point, ticket office, customer information screens, departure screens, announcements, and arrival screens.

Information Services Opening Times:

  • Monday to Thursday: 04:00 – 01:03
  • Friday: 03:10 – 01:03
  • Saturday: 03:10 – 01:03
  • Sunday: 03:40 – 01:03

Staff Help Availability:

  • Monday to Sunday: 04:00 – 01:00

Customer Help Points:

  • Available

Customer Services Notes:

  • There is a customer services point at this station

Luggage Storage:

  • Available

Lost Property:

  • Monday to Friday: 09:00 – 17:30

CCTV at the Station:

  • Yes, CCTV is available

Tourist Information:

  • Yes, tourist information is available at the station.

Not Available

King’s Cross Station offers bicycle parking with:

  • Number of spaces: 233
  • Type: Sheltered cycle stands
  • Location:
    • Inside the station by the taxi rank near Platform 10
    • Outside the Bishopsgate entrance
  • Security:
    • Covered from the elements
    • Monitored by CCTV

There are no bicycle rental facilities available at the station.

King’s Cross Station provides the following communication options:

  • Payphones: Yes, including accessible options.
  • Wi-Fi: Free public Wi-Fi is available.
  • Postboxes: You can find postboxes at the station.
  • King’s Cross Station does not have designated waiting rooms.
  • General seating areas are available throughout the station for passengers.
  • If you have a First Class ticket, you can access the First Class Lounge for a more comfortable wait. It’s open daily from 7:00 AM to 8:00 PM.
  • King’s Cross Station has toilets available.
  • Accessible toilets are also available for those with additional needs.
  • Baby changing facilities are provided for passengers traveling with young children.

Step-free Access: Full accessibility to all platforms.

Mobility:

  • Accessible ticket machines and toilets.
  • Height-adjustable ticket office counter.
  • Wheelchairs available (check for availability beforehand).
  • Ramps for train access.
  • Accessible taxis on-site.
  • Designated drop-off/pick-up points for those with impaired mobility.

Communication:

  • Induction loops for hearing assistance.
  • Accessible public telephones.

Assistance:

  • Staff is available to help daily from 4:00 AM to 1:00 AM.
  • Customer Help Points and Meeting Points for assistance.
  • Helpline is available daily from 8:00 AM to 8:00 PM.

Amenities:

  • General waiting areas and a First Class Lounge (open 7:00 AM to 8:00 PM).

Other:

  • Payphones (including accessible options) and public Wi-Fi are available.
  • Postboxes are located within the station.

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