Kew Gardens Station

There are two Kew Gardens stations, both serving the Kew area in London. The most well-known one is Kew Gardens station on the London Underground and London Overground. This historic station, built in 1869, offers access to the world-famous Kew Gardens and is known for its unique architectural features.

Table of Contents

  • Tickets: Purchase tickets from accessible ticket machines in the station. You can also collect tickets bought online at these machines.
  • Oyster Pay as you go: Accepted at Kew Gardens station. You can buy and top up your Oyster card using the ticket machines.
  • Smartcards: Not available. The station does not issue travel cards or validate smartcards.
  • Here’s a summary of the information available at Kew Gardens station:
  • Staff assistance: Staff are available to help with inquiries from 5:20 am to 1:15 am daily.
  • Help points: Customer help points are located at the station.
  • Information screens: There are no customer information screens available.
  • Lost property: Lost property office is open weekdays from 8:30 am to 4:00 pm. It’s closed on weekends.
  • TFL customer service: Contact TFL customer service by phone at 0343 222 1234 for general inquiries.
  • Other services: The station has CCTV cameras but does not offer luggage storage.

Not Available

  • Bicycle Storage: Available, but not monitored by CCTV.
  • Bicycle Hire: Not available at this station.
  • More Information: Train travel with bicycles is possible (further details likely needed).

Kew Gardens station offers the following amenities:

  • Public Wi-Fi: You can connect to Wi-Fi at the station.
  • Post Boxes: There are post boxes located at the station.
  • Waiting Rooms: Not available.
  • Seating Area: Not available.
  • Toilets: Available.
  • Accessible Toilets: Not available.
  • Baby Changing: Not available.
  • Station Accessibility:
    • Step-free access is available to all platforms.
    • Ticket barriers and gates are present.
    • Accessible ticket machines are available.
    • Induction loop provided.
    • A ramp for train access is available.
  • Facilities:
    • Accessible toilets are not provided.
    • Waiting rooms and seating areas are not available.
  • Getting to and from the station:
    • Accessible taxis are not available.
    • Impaired mobility set down/pick-up point is not provided.
  • Staff Help:
    • Staff assistance is available during specific hours.
    • Customer Help Points and Meeting Points are available.
  • Helpline:
    • Helpline service available.


  • Step-free access to platforms.
  • Ticket barriers, accessible ticket machines, and induction loops are available.
  • A ramp for train access is provided.
  • No accessible toilets, waiting rooms, or seating areas.
  • Accessible taxis and impaired mobility set-down/pick-up points are not available.
  • Staff help is available during specified hours.
  • Customer Help Points and Meeting Points are available.
  • Helpline service offered.

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