Shenfield Tube Station | Parking

Shenfield Tube Station | Parking

Shenfield station is a key railway junction in Essex, England. It’s located on the Great Eastern Main Line, serving both long-distance and local trains. The station is also a terminus for the Elizabeth Line and a branch line to Southend Victoria. Originally opened in 1843, it’s seen a rich history and now offers step-free access and modern amenities for travellers.

Preceding stationThe following station
Romford or StratfordIngatestone or Chelmsford
Romford or StratfordBillericay
Brentwood towards Heathrow Terminal 5Terminus
Shenfield Tube Station

 Here’s some information on purchasing tickets at Shenfield Station:

  • Ticket office: The station’s ticket office is open from 6:10 AM to 8:00 PM Monday through Friday, 6:10 AM to 8:00 PM on Saturday, and 7:10 AM to 8:10 PM on Sunday.
  • Ticket machines: There are also ticket machines located at the station where you can purchase tickets using cash, debit card, or credit card.
  • Oyster card: You can use an Oyster card to pay for your travel on the Elizabeth line. You can top up your Oyster card at the station or online.
  • Customer Service Point: Located in the main concourse of the station, the Customer Service Point is staffed by trained personnel who can help you with a variety of queries, including ticket purchases, journey planning, and directions.
  • Help Points: There are a number of Help Points located throughout the station. These are equipped with intercoms that you can use to speak to a member of staff if you require assistance. 
  • Station Staff: There are always members of station staff on patrol throughout the station. They are easily identifiable by their uniforms and are happy to help with any queries you may have.
  • National Rail Enquiries: You can call National Rail Enquiries on 03457 48 49 50 for general travel information or visit their website https://www.nationalrail.co.uk/.

Here are some additional resources that you may find helpful:

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Shenfield Station is considered a Category A station according to the ORR station classification system, meaning it has the highest level of accessibility. Here’s a breakdown of its accessibility features:

  • Step-free Access: Step-free access to all platforms is available via lifts.
  • Staff Assistance: Station staff are available to assist at all times during train service operations. You can book assistance in advance or request it upon arrival at the customer information office on the relevant platform.
  • Accessible toilets: Accessible toilets with RADAR key access are located on Platform 3/4 and Platform 5.
  • Induction Loop: An induction loop system is available to assist people with hearing aids.
  • Online virtual tour: Greater Anglia has launched an online virtual tour of Shenfield Station to help people travel with confidence. This is especially useful for disabled customers who want to check how accessible their journey will be. The tour includes features such as:
    • A 360-degree view of the station
    • Information on how to get to the station by car, public transport, or bicycle
    • A map of the station layout, including the location of lifts, toilets, and other amenities

Map of Shenfield Tube Station

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